We at Iron Chest Master focus on providing our customers with high quality products and accessories designed to assist in the true transformation of your body. If you are not fully satisfied with your product purchase, reach out to us with your questions and let us assist you.
The Iron Chest Master is manufactured to be a high quality and durable product. If you experience any flaws out of the box, please contact us so that we can provide a solution to the issue and get you back to using this machine to build and strengthen your body.
You may return unused or defective merchandise for 30 days from the receipt of shipment. Personalized or custom items may not be returned for refund or exchange.
Any product returned that shows obvious signs of use, abuse, or damage, a restocking fee of $43.50 will be deducted from the amount refunded to you. We reserve the right to reject any return based on the condition of the product. If this occurs, we will ship the product back to you at your expense and no refund will be processed.
Steps for Returning:
- Re-box the Iron Chest Master, information packet and any accessory bands (Iron Bands and/or Chest Strap, Carrying Bag, Resistors). Be sure to tape the box securely closed.
- Include your receipt in the box.
- Write your name and order number on the outside of the box.
- Return shipping is paid by the customer.
- Ship the Iron Chest Master, information packet and accessories to us at:
- Email the tracking number to us at firstname.lastname@example.org so that we can watch for your return.
When we receive your returned package, we will inspect all returned product/s. Based on the condition of the products returned, a refund will be processed. If all product meets the above stated guidelines, the full amount of your product purchase (less shipping and handling) will be refunded to the payment method used for your original purchase. If the product does not meet the above stated guidelines, the restocking fee of $43.95 will be deducted from the total of your original purchase and the remaining amount will be refunded to the payment method used for your original purchase.
Thank you for your business!